techtuition · consulting & training for content teams
The AI mandate just landed on your content team. Now what?
You lead content design, UX writing, or content strategy — and sometime in the last year the job changed underneath you. You're being asked to ship AI-mediated content without evaluation criteria, govern systems nobody has written rules for, and re-skill a team mid-flight.
I've done this from the inside. Techtuition is that work, available to yours.
independent · remote · engagements begin with a conversation, not a pitch
three ways to work together
advisory
A senior thinking partner
For the decisions you can't delegate: where AI actually belongs in your workflow, what governance you need before legal comes asking, how to restructure without losing the craft.
retainer · or by the question
hands-on builds
Systems your team keeps
Evaluation rubrics, governance frameworks, content systems — built in production with your team. You keep the system and the skills; the work is designed to outlive me.
scoped engagements
team training
The curriculum, in-house
What I taught for four years at UX Content Collective and beyond — tailored to your stack, your governance reality, and your team's actual work.
half-day to multi-week
experience
A career of content systems work, the last several at the AI seam. At Airbnb I managed the UX writing team through the shift to LLM-integrated workflows, and authored the content operations playbook their content teams adopted. At Coursera I trained roughly two hundred practitioners across a fifteen-hundred-person organization to write to one design system — weekly office hours, workshops, mentorship — which is how I know adoption is a teaching problem, not a documentation problem. Earlier, I wrote plain-language standards for palliative-care patients and their families, and for hospitality audiences — regulated, high-stakes content where getting a sentence wrong has a high cost.
Alongside the client work, I publish research: LLM evaluation (Apart Research, 2026) and an ongoing taxonomy of how constructive conversations progress — 264 documented pathways, becoming an API at quantummagic.ai. You don't need the research to hire me. It's just why my evaluation rubrics ask questions other people's don't.
how engagements start
One email. We talk about what's actually happening on your team — thirty minutes, no deck. If the fit is right, I'll propose the smallest engagement that solves the real problem. If it isn't, I'll say so and point you somewhere better.
in development
the workshop · you shape it
A self-paced version of this work
The consulting is live today. A self-paced workshop — for teams who'd rather learn it than buy it — is being designed around what content leaders say they actually need. What should it teach you first? One email, one question. You'll shape what gets built.
Bring the real problem.
Advisory, builds, team training — or the thing you can't quite name yet that's making this year harder than last year. Peer-to-peer from the first message.